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How zigzagslot Handles Your Personal Information

When you open an account and connect your DANA, OVO, or GoPay wallet, zigzagslot collects only what it needs to run your account and process your payments.

Account data protectedWallet details kept privateYour request handled directlyData not sold to third partiesContact us to update or delete

Explore the Lobby Read FAQ

What Information We Hold and Why

zigzagslot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Registering an account means we collect your name, contact details, and login credentials so we can identify you and keep your session secure. When you fund your account through DANA, OVO, or GoPay, our payment layer records the transaction reference and the wallet identifier linked to

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your account — we do not store your full wallet PIN or bank credentials. We also collect device and browser session data automatically: this tells us whether you accessed the lobby from a mobile in Jakarta or a desktop browser, which helps us serve the right
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interface and catch unusual login patterns early. Usage data — which games you opened, how long a session ran — is held only as long as it serves a legitimate account or compliance purpose. Once that purpose ends, we delete or anonymise it. All stored data
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is encrypted at rest. Any third-party payment processor we work with is bound by a data processing agreement and cannot use your information for their own marketing. Where local law in Indonesia requires additional handling or restricts certain data flows, we follow those requirements and availability
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of specific features depends on eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use a combination of technical measures and internal access controls to keep your account data safe. Cookies on the site track session state and your language preference — they do not profile you for advertising. You can clear or block them through your browser settings, though doing so may affect how your account loads. Data retention follows a simple rule: we keep what we need for as long as we need it, and we delete the rest.

Encryption at Rest

All personal data, including the wallet references tied to your DANA, OVO, or GoPay account, is stored in encrypted form. Access inside our systems is limited to authorised personnel only.

Cookie Policy

Session cookies keep you logged in and remember your preferred interface. No advertising cookies are placed without your action. You can review and clear cookies from your device browser settings at any time.

Retention Schedule

Account data is held while your account is active and for a period after closure as required by applicable local rules. Once that period passes, records are deleted or anonymised so they can no longer identify you.

Third-Party Access

Payment processors who handle DANA, OVO, and GoPay flows receive only the data they need to clear your transaction. They are contractually required to protect it and cannot use it for unrelated purposes.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Request

If you want to access, correct, or remove data we hold about you, our account support team handles privacy requests directly. Send your request through any of the channels below and include your registered account details so we can verify your identity before making any changes. We aim to respond to all privacy-related messages promptly.

Live Chat Open the chat window from your account dashboard. Identify yourself and describe your data request. Our team will guide you through the verification step and confirm the action taken.

Email Support Send your privacy request to our support address listed in the account help section. Include your registered email and wallet type — DANA, OVO, or GoPay — so we can locate your record quickly.

Account Settings Some data corrections, such as updating your contact number or linked wallet, can be done directly inside your account settings without contacting support. Look for the profile section after logging in.

Common Questions About Your Data and Rights

These are the privacy questions we hear most often from account holders in Indonesia. If your question is not here, reach out through live chat or email and we will answer it directly.

We collect your name, email address, and contact number at registration. When you link a payment method, we record the wallet reference for DANA, OVO, or GoPay — not your PIN or full financial credentials.

Yes. Submit a deletion request through live chat or our support email. We will verify your identity first, then remove or anonymise your data, subject to any retention period required by applicable local rules.

We share data only with payment processors needed to run DANA, OVO, and GoPay transactions, and only the minimum required. We do not sell personal data to advertisers or unrelated third parties.

Log in and go to your account settings. Contact number and linked wallet details can be updated there directly. For email address changes, contact support so we can verify the request before applying it.

We use session cookies to keep you logged in and remember your interface settings. You can clear or block them in your browser. Blocking them may affect login persistence and how your account page loads.

We hold your records for the period required under applicable local rules after account closure. Once that period ends, your data is deleted or anonymised so it can no longer identify you personally.

How zigzagslot Handles Your Personal Information

Data Handling, Cookies, and Account Security

Encryption at Rest

Cookie Policy

Retention Schedule

Third-Party Access

Reach Us About Your Privacy Request

Common Questions About Your Data and Rights

01 What personal data does zigzagslot collect when I open an account?

02 Can I ask zigzagslot to delete my account data?

03 Does zigzagslot share my data with other companies?

04 How do I update the contact details or wallet linked to my account?

05 What cookies does zigzagslot use and can I turn them off?

06 How long does zigzagslot keep my data after I close my account?

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